§ 1
GENERAL PROVISIONS
Visito.pl declares that, under the contract with the owner of the apartment, hereinafter referred to as the Apartment, it is entitled, as part of the organization of the year-round rental of the Apartment, to provide services of temporary provision of the Apartment to Customers for short-term tourist stays.
§ 2
RESERVATION
1. When making a reservation, the Customer agrees on the date of stay, the rental price and the amount of the deposit.
2. Making a reservation constitutes acceptance of the following Regulations.
3. Along with making a reservation, the Customer is obliged to pay a deposit (at least 30% of the price, but not less than PLN 300) within 24 hours to visito.pl’s bank account. If the deposit is not received, the reservation is canceled. The remaining amount for the stay will be paid by the Customer on the day of arrival or by bank transfer before arrival.
4. Both the payment to the bank account and the payment on the spot can be made in a foreign currency, but only the price of the stay in PLN (currency PLN) is guaranteed. Any costs of currency conversion, transfer costs or costs of exchange rate differences are covered by the Customer.
5. The amount of the spa tax or the local tax is valid for a given tax year and may be changed upon receipt of information on the new rate set by the municipal council.
6. If you wish to receive a VAT invoice for your stay, please provide your VAT ID number and invoice details immediately, prior to payment, to the following email address: [email protected]. An electronic invoice will be sent within 7 days of the end of the stay. The client agrees to receive an invoice for the stay by e-mail.
7. cancellation of a confirmed stay requires a written declaration in the form of an e-mail sent to: [email protected].
8. The deposit paid is non-refundable in the event of cancellation of the reservation by the client, regardless of the reason and the time remaining until the day of arrival. It is not possible to cancel or change the date of the reservation at no cost. It is not possible to change the flat to another than the one booked at no cost.
9. In case of cancellation of the reservation within 30 days before the planned arrival or in case of non-arrival the customer is obliged to pay the amount of the stay in the amount of the estimated losses incurred by visito.pl and the owner of the flat due to cancellation of the stay. For information, we state that the historical values of the costs incurred by visito.pl amount to 80% of the price of the stay. The cancellation costs are calculated individually for each customer and will be known not earlier than on the date of commencement or termination of the stay to which the booking applies.
10. It is possible to carry out the cancellation of the reservation without incurring any charges to the Customer only if he/she appoints a new Customer for the same Apartment and on the same date. In this case, the Customer will receive a refund of the amount paid.
§ 3
PRICE
1. the stated price includes:
– the stay in the Apartment of the maximum number of persons established for it,
– the cost of utilities used by the Customer (energy, water, gas, heating),
– a set of bed linen and towels,
– a parking space or a parking space in an underground garage (if the given Apartment has one).
2. The price quoted does not include spa fees, fees for additional services provided on request and, in the case of hotel rooms, does not include recreational services (spa, swimming pool, sauna, etc.), hotel service or meals.
3. price list of additional services provided on request (additional services are provided as far as possible upon prior arrangement):
– comprehensive service: cleaning of the flat with change of bed linen and towels – 300 PLN,
– cleaning of the flat – 200 PLN
– change of bed linen and towels – 150 PLN,
– additional towel – 20 PLN/pc,
– hiring a travel cot for a child – 150 PLN / stay,
– child’s feeding chair rental – 80 PLN / stay,
– bath tub rental for a child – 80 PLN / stay.
The price list contains prices for reference purposes and does not constitute an offer within the meaning of art. 66, par. 1 of the Civil Code.
§ 4
TERMS AND CONDITIONS OF STAY
1. The flat rental period is 1 day, which lasts from 16.00 to 10.00.
2. The keys to the flat may be collected from 4.00 p.m. to 6.00 p.m. on the day of arrival and returned by 10.00 a.m. on the day of departure. Arrival and collection of keys after 6.00 p.m. will be carried out if possible, by prior arrangement. After 18.00, we issue keys through our safes. Receipt of the code for the safe is subject to payment of your stay.
3. Key collection, check-in and payment take place as follows:
Reservations in Świnoujście:
On the day of arrival, please visit the office at 5/1a Orzeszkowej Street, Świnoujście, STELLA BALTIC building, tel.+ 48 91 300 07 60
Reservations in Międzyzdroje:
On the day of arrival, please visit the office at 28/1 Promenada Gwiazd Street Międzyzdroje (corner of Turystyczna Street), tel. +48 91 888 70 90.
Reservations in Kołobrzeg:
You will be greeted on site at the address of the flat you have rented by our Resident, who will hand over the keys and settle the payment for your stay (contact details for the Resident can be found in the booking confirmation).
3. As security for possible claims for damages visito.pl may collect a refundable deposit from the customer. The deposit amounts to PLN 500, is interest-free and is refundable after the end of the stay, within 3 days to the Customer’s bank account.
4. In the event of any concerns about the cleanliness of the Apartment or if any technical defects are found, the Customer should inform a visito.pl representative immediately after accommodation. The Customer may not transfer or make the Apartment available to third parties.
5. The Customer shall be held financially responsible for any damage or destruction of equipment items and technical devices caused by him or his visitors during his stay.
6. In the event of damage, the Customer shall notify visito.pl immediately upon discovery.
7. the Customer undertakes to use the Apartment in accordance with its intended use, not to displace the furniture, to maintain proper order and cleanliness, not to remove any elements of its equipment from the Apartment, as well as undertakes not to copy the keys to the Apartment given to him for the duration of his stay.
8. The Customer is obliged, each time he or she leaves the Apartment, to properly secure it by locking the windows and entrance door and carefully storing the keys without any access to them by third parties. Should the key to the Apartment be lost, the Customer shall be charged with the cost of replacing or re-coding the lock in the amount of PLN 500.
9. The Client undertakes to strictly observe the smoking ban in the Apartment. In case of not obeying the ban, the Client will be charged a fine of 500 PLN.
10. the Pets are allowed for an additional fee – 200 PLN / stay / 1 pet at a time.
11. The Client is obliged to observe quiet hours, safety and fire safety rules of the facility. From 10 p.m. to 6 a.m. any behaviour disturbing the rest is forbidden. 12th On the day of departure the Client is obliged to observe the silence.
12. On the day of departure the Customer is obliged to hand over the keys to the Apartment to a visito.pl representative, which will enable the return of the deposit to the Customer (if collected), provided that the Apartment is taken over without any reservation.
13. In the event of a breach by the Customer of the rules set out in this paragraph, visito.co.uk shall have the right to deduct from the deposit the remuneration due to cover the costs of bringing the Apartment into proper condition. In the event that the value of the claims exceeds the amount of the deposit, the Customer is obliged to cover the difference immediately.
14. In exceptional situations – breakdown in the Apartment, theft, force majeure or other fortuitous event – visito.pl has the right to provide the Customer with a replacement flat, with parameters and area similar to the booked Apartment.
15. Shortening the stay, early departure does not constitute grounds for reimbursement of all or part of the stay.
16.Visito.pl shall not be liable for damage to or loss of the car or other vehicle belonging to the Customer.
17. Visito.pl shall not be held responsible for inconveniences related to construction, renovation, modernisation, finishing works, etc., which may take place on the premises, as well as outside the premises. 18) Visito.pl shall not be held responsible for noise caused, for example, by loud music coming from neighbouring apartments or buildings (even after 10.00 p.m.).
18. Visito.pl shall not be held responsible for noise caused, for example, by loud music coming from neighbouring flats or buildings (also occurring after 10 p.m.). When planning a stay, especially during holidays, the above mentioned inconveniences must be taken into account.
19. Visito.pl shall not be held responsible for inconveniences caused by force majeure, malfunctions caused by bad weather conditions, etc. 20.
20. facilities in the vicinity of which construction is taking place in hotels and apartment buildings shall be subject to inconveniences related thereto. Discomfort caused by construction work taking place in the vicinity has been taken into account when setting the rental price of individual flats. When planning your stay, please take the above mentioned inconveniences into account. 21.
21. The price of your stay does not include insurance. For injuries and damages (caused to the health and property of a third party), during the entire recreational stay, visito.co.uk is not liable.
We stipulate that all claims related to the aforementioned inconvenience will be rejected in full.
§ 5
DISCOUNTS, PROMOTIONS
1. discounts for the loyalty card are valid all year round. The discount is 10% on the price of accommodation.
2. Loyalty card discounts and valid promotions cannot be combined.
3. The frequent flyer card discount will only be taken into account if applied at the time of booking.
4. The frequent flyer discount applies to bookings made directly with visito.pl.
5. The frequent flyer discount applies to the price of accommodation only. It does not apply to spa fees, local fees and additional service charges.
§ 6
DATA PRIVACY AND SECURITY
Pursuant to Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.4.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter: RODO), we inform you that visito. pl sp. z o.o. makes every effort to adequately secure your personal data in the process of contract execution, as well as to provide all persons whose personal data it processes with comprehensive information on the scope and manner of processing of their data.
In this regard, we would like to inform you that:
Data controller:
The administrator of your personal data is visito.pl sp. z o.o., based in Świnoujście, 72-600, at str. Orzeszkowej 5/1a, entered in the register of entrepreneurs kept by the District Court Szczecin-Centrum in Szczecin XIII Economic Division of the National Court Register, under the KRS number 0000442939, NIP 8551582870.
Right of access to your personal data:
You have the right to access your data, to request rectification, erasure, restriction of processing, the right to object to further processing, the right to data portability, and the right to lodge a complaint with a data protection authority.
Purposes of personal data processing and legal basis for processing:
Your personal data will be processed by visito.pl sp. z o.o. exclusively for the purposes of performing the contract (on the basis of Article 6(1)(b) RODO), to which you are a party, in accordance with the procedures in force at visito.pl sp. z o.o., for the possible assertion of rights arising from the contract (on the basis of Article 6(1)(f) RODO) and for accounting purposes (on the basis of Article 6(1)(c) RODO).
Period of storage of personal data:
Personal data will be processed for the duration of the contract and, after termination or expiry of the contract, for the period of limitation of claims against visito.pl sp. z o.o. or the contractor (10 years).
Recipients of your data:
The anticipated recipients of your personal data are the entities to which visito.pl sp. z o.o. entrusts the processing of your data, and the employees and associates of visito.pl sp. z o.o. or these entities – insofar as this is necessary to fulfil the purposes of processing the data.
Consequences of not providing personal data:
Your provision of personal data is tantamount to your consent to the processing of personal data and is a condition for the conclusion of a contract or the presentation of a service offer, and failure to provide such data will result in the impossibility of concluding a contract.
Recipients of the data:
Personal data may be disclosed to other entities, i.e. our partners and subcontractors.
For further information on your rights and how to exercise them, or if you have any other questions or requests, please contact us by post at the above address visito.pl sp. z o.o.
§ 7
COOKIES
The www.visito.pl website uses cookies to store information on your computer. We use cookies in order to provide you with the highest level of service, including in a customised manner. Using the website without changing your cookie settings means that cookies will be placed on your terminal device. You can change your cookie settings at any time.
Detailed information on the possibility and methods of handling cookies is available in the settings of the software, i.e.: the web browser you use on your terminal device. Cookies placed in the Service User’s terminal equipment and used may also be used by advertisers and partners cooperating with the Service Operator.
More information on cookies is available at www.wszystkoociasteczkach.pl or in the ‘Help’ section in the menu of your web browser.
